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Title:Account Manager, Sales
Reports to:VP, General Store
Location: BNY
Job Summary:
The Senior Account Executive is responsible for managing and driving sales performance for all select specialty accounts and department store accounts. This role is responsible for day-to-day account management, cross-functional integration, reporting analysis, and communication with clients to ensure efficiency, product alignment, and revenue growth.
Responsibilities:
Account Management
- Daily management of selected specials and department store accounts, meeting all internal and external deadlines
- Ownership of direct contact with Buyers, Assistant Buyers, and Consultants; promotion to senior leadership when appropriate
- Manage internal and external communications related to orders, exchanges, RTVs, sample requests, and related operational requirements
- Oversee back-end administrative tasks to ensure systems and processes remain accurate and up-to-date
- Ensure timely and accurate order processing, communicating with all stakeholders
- Your weekly sales and exclusive shipping analysis with major accounts
- Partner with Senior Manager to compile data for weekly and seasonal reporting
- Deliver weekly sales and product performance analysis to Wholesale leadership
- Use vendor systems (eg, Skypad) to analyze regional and product level performance, identify top/slowest vendors and growth opportunities.
- Collaborate with the team to manage seasonal exhibitions and customer events
- Partner closely with the Wholesale, Planning, Accounting, Logistics, and Retail Excellence teams to ensure seamless communication and execution throughout the sales season.
Seasonal Planning and Marketing
- Support seasonal planning including budget preparation, diversification strategy, and calendar timing to secure profitable brand positioning
- Clearly communicate market days and order deadlines to customers
- Support pre-market alignment requires special accounts
- Manage marketing communications including order updates, cancellations, and price changes
Operations Management and Administration
- Create and save RTV logs once approved; communicate updates to buying teams and manage follow-up as needed
- Manage seasonal downloads for major accounts, ensuring accurate and timely launches
- Process and document billing including DSA, shipping charges, and price discrepancies
- Oversee commercial samples and seasonal marketing requests for each client
- Ensure all co-op, digital display, and e-commerce copy is verified internally and delivered to customers on time
Customer Training
- Self-development and implementation of seasonal product training materials using approved templates
- Manage all Product Information systems, ensuring clear communication to both internal and external stakeholders
- Partner with the Retail Manager and Retail Excellence team to ensure seasonal messaging and product updates are well-prepared
- Ensure that all costs related to training remain within the approved budget
- Maintain responsibility for the use of PK and management of assigned accounts, excluding travel participation
Required Background:
- A Bachelor’s degree is required
- 3–5+ years of sales, wholesale, or account management experience
Skills:
- Strong analytical skills with experience in sales reporting and performance analysis
- Exceptional organizational skills with the ability to manage multiple deadlines and priorities
- Excellent written and verbal communication skills
- Proficiency in Microsoft Excel and familiarity with popular platforms (eg, NuOrder, JOOR, BlueCherry)
- Ability to work cross-functionally in a fast-paced environment
Salary range:
- The base salary for this position is $80,000 – $95,000. The base salary offered may vary depending on skills, experience, and location.
To apply:Please send your resume to [email protected] and cc [email protected].
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